Monitoring for SaaS Companies

Hit Your SLA. Keep Enterprise Customers Happy.

Monitor your product APIs, track incidents with full context, and communicate transparently with customers through branded status pages.

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Enterprise Customers Don't Forgive Silent Downtime

Modern SaaS contracts include uptime SLAs. Customers read your status page before they trust your product. Updown Monitor gives you accurate SLA tracking, public status pages, and structured incident data for every post-mortem.

 

Built for SaaS Reliability & Communication

Public Status Pages

Branded status pages on your own domain — the industry standard for SaaS customer communication.

Accurate Uptime %

SLA-grade uptime calculations you can confidently report to enterprise customers.

Incident Tracking

Every outage automatically tracked with duration, failure reason, and team comments for post-mortems.

API Monitoring

Monitor every public API endpoint with custom methods, auth, and response validation.

Multi-Region Checks

Verify your service responds globally — critical for SaaS with international customers.

Team Access Control

Invite support, engineering, and executives with role-appropriate access to monitors and incidents.

 

Frequently Asked Questions

Yes. Host status pages at status.yourdomain.com with custom CSS and full branding.

Yes. Uptime percentages are calculated automatically and can be exported to CSV/JSON for enterprise SLA reviews.

Yes. Leave notes on tracked incidents that appear on your status page to communicate resolution progress.

Yes. Invite the whole team with role-based access control so everyone sees what they need.

Yes. Slack is one of our 14+ native notification channels. Alerts can post to any channel or DM.